Connecting SharePoint / OneDrive
SharePoint / OneDrive is connected per-user, not per-chatbot. Connect once on the Integrations page.
Sign in and authorize
Sign in with your Microsoft account (work, school, or personal) and grant FIFE.BOT read access.
Adding SharePoint / OneDrive as a Knowledge Source
Browse drives and folders
A file browser shows your SharePoint sites, document libraries, and OneDrive folders. Navigate and select files.
Auto-Sync
SharePoint / OneDrive sources are automatically re-synced on a schedule. Updated files are re-fetched and re-indexed during the next sync cycle.Supported File Types
- Word documents (.docx)
- PDF files
- Text files (.txt)
- PowerPoint (.pptx) — text extracted from slides
Managing Connections
On the Integrations page:- Rename a SharePoint / OneDrive connection
- Disconnect — revokes access and stops syncs
Routing Instructions
Add source-specific context for SharePoint content. Example:“This SharePoint library contains HR policies. Always reference the effective date when answering policy questions.”
Troubleshooting
| Issue | Solution |
|---|---|
| OAuth failed | Ensure pop-ups are allowed. Try a different browser if issues persist. |
| No sites visible | Check that your Microsoft account has access to the SharePoint site |
| Permission error | Your organization’s admin may need to approve the FIFE.BOT app in Azure AD |
| Sync stopped | Microsoft OAuth tokens expire. Disconnect and reconnect on the Integrations page. |