Connecting Google Drive
Google Drive is connected per-user, not per-chatbot. Connect once on the Integrations page.
Sign in and authorize
Sign in with your Google account and grant FIFE.BOT read access to your Drive files.
Adding Google Drive as a Knowledge Source
Click Add Source → Google Drive
If you have one connection, it’s selected automatically. If multiple, pick one.
Browse and select
A file browser shows your Google Drive folders and files. Navigate to the content you want and select files.
Supported File Types
Google Drive sync supports the same formats as document upload:- Google Docs — exported as text
- PDF files
- Word documents (.docx)
- Text files (.txt)
Auto-Sync
Google Drive sources are automatically re-synced on a schedule. If you update a file in Drive, the changes are picked up during the next sync cycle.Managing Connections
On the Integrations page:- Rename a Google Drive connection
- Disconnect — revokes access and stops all syncs
Routing Instructions
Add source-specific context for Google Drive files. Example:“These are product specification sheets. Include model numbers and compatibility information when referencing this source.”
Troubleshooting
| Issue | Solution |
|---|---|
| OAuth failed | Clear browser cookies and try again. Make sure pop-ups are allowed. |
| Files not visible | Check that the files are accessible by the Google account you authorized |
| Sync errors | Your Google OAuth token may have expired. Disconnect and reconnect. |
| Google Sheets not supported | Only Docs, PDFs, DOCX, and TXT are synced. Sheets are not currently supported. |