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Upload files directly from your computer. FIFE.BOT parses, chunks, and indexes them automatically.

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Supported Formats

FormatLibraryNotes
PDFunpdfExtracts text from all pages. Scanned PDFs (image-only) may not work.
DOCXmammothExtracts text with basic formatting. Images are ignored.
TXTnativePlain text, processed as-is.

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Uploading Documents

1

Open Knowledge Base tab

Go to your chatbot → Knowledge Base tab.
2

Click Add Source → Document

A drag & drop dialog opens.
3

Upload

Drag files onto the dialog or click to browse your filesystem. You can upload multiple files at once.
4

Processing

Each file goes through:
  1. Text extraction (PDF → text, DOCX → text)
  2. Chunking (split into semantically meaningful pieces)
  3. Embedding (converted to vectors via text-embedding-3-large)
  4. Indexing (stored in pgvector + full-text search index)

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File Size Limit

Maximum: 50 MB per file. For best results, use well-structured documents with headings — the chunking algorithm uses headings to create better-scoped chunks.

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Document Status

After upload, each document shows a status:
StatusMeaning
ProcessingFile is being parsed and embedded
ReadyDocument is indexed and searchable
ErrorProcessing failed — error message shown inline under the filename
If a document fails to process, check that it’s not a scanned PDF (image-only) or a password-protected file.

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Document Metadata

Each document displays:
  • Filename and file type icon
  • File size
  • Number of chunks created
  • Upload date
  • Status indicator

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Updating Documents

To update a document’s content, delete the old version and re-upload. There is no in-place edit for uploaded files.

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Routing Instructions

Like all source types, documents support optional routing instructions — extra context for the AI about how to use content from this specific file. Example:
“This is the Q3 2025 financial report. When citing numbers from this document, always specify that they are from Q3 2025.”