Model Tiers
- Free
- Budget
- Standard
- Ultra
0 credits per message — included on every plan.
| Model | Provider | Strengths |
|---|---|---|
| GPT-OSS 120B | OpenAI | Capable open-weight stack for straightforward Q&A |
| GPT-4o Mini | OpenAI | Fast answers, strong instruction following at no credit cost |
Free-tier models handle FAQs and light tasks well. For harder reasoning or richer writing, use a paid tier on Pro or Business.
Choosing the Right Model
By Budget
| Priority | Recommended Tier |
|---|---|
| No budget / testing | Free |
| Cost-conscious production | Budget |
| Quality over cost | Standard or higher |
By Question Complexity
| Complexity | Examples | Tier |
|---|---|---|
| Simple FAQ | ”What are your hours?”, “How do I return?” | Free or Budget |
| Moderate | ”Compare your plans”, “Walk me through setup” | Budget or Standard |
| Complex reasoning | ”Analyze this clause”, “Debug this issue” | Standard or Premium |
| Expert-level | ”Review for compliance”, “Multi-step analysis” | Premium or Ultra |
By Use Case
Customer Support
GPT-4o Mini (Free) or Gemini 2.0 Flash (Budget) — Fast, clear answers for common tickets.
Sales Assistant
Claude Sonnet 4 (Premium) — Natural, persuasive copy while staying on-brand.
Internal Knowledge Base
GPT-4o Mini (Free) or Llama 4 Maverick (Budget) — Good accuracy for policies at scale.
Technical Docs
GPT-4o (Premium) — Code snippets, APIs, and error explanations.
Legal / Compliance
Claude Sonnet 4 (Premium) or Ultra models — Thorough review on Business when stakes are highest.
Simple Landing Page FAQ
GPT-OSS 120B or GPT-4o Mini (Free) — Short answers from a compact knowledge base.
Credits Math
How many messages each plan supports per tier (approximate, if you used only that tier):| Plan | Credits | Free (0) | Budget (1) | Standard (5) | Premium (10) | Ultra (22) |
|---|---|---|---|---|---|---|
| Free | 50 | Unlimited | — | — | — | — |
| Pro | 2,000 | Unlimited | 2,000 | 400 | 200 | — |
| Business | 5,000 | Unlimited | 5,000 | 1,000 | 500 | 227 |
Changing Models
You can switch your chatbot’s model anytime in Settings → Model & Instructions. The change takes effect immediately for new messages — existing conversations keep using the model they started with.Model Access by Plan
Which tiers each subscription can use:| Tier | Free plan | Pro plan | Business plan |
|---|---|---|---|
| Free models (GPT-OSS 120B, GPT-4o Mini) | Yes | Yes | Yes |
| Budget models (Llama 4 Maverick, Gemini 2.0 Flash, DeepSeek V3, Qwen3 235B) | No | Yes | Yes |
| Standard models (Claude Haiku 4.5, Gemini 2.5 Pro) | No | Yes | Yes |
| Premium models (Claude Sonnet 4, GPT-4o) | No | Yes | Yes |
| Ultra models (GPT 5.3, Claude Sonnet 4.6) | No | No | Yes |