> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fife.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Plans

> Manage your subscription, compare plans, and buy extra credits.

Navigate to **Billing** in the sidebar to manage your subscription and purchase extra credits.

## Plans

FIFE.BOT offers three plans. Switch between **Monthly** and **Yearly** billing with the toggle at the top — yearly saves about **24%** (same limits; different billing cycle).

<Columns cols={3}>
  <Card title="Free" icon="gift">
    **\$0/month**

    * 1 chatbot
    * 50 credits/month
    * 1 knowledge source
    * Free models only
    * All publish channels
    * Whitelabel
  </Card>

  <Card title="Pro" icon="bolt">
    **\$19/month** (billed monthly)

    * 5 chatbots
    * 2,000 credits/month
    * 10 knowledge sources
    * Models up to Premium (not Ultra)
    * All publish channels
    * Whitelabel
    * Buy extra credits
  </Card>

  <Card title="Business" icon="building">
    **\$49/month** (billed monthly)

    * 10 chatbots
    * 5,000 credits/month
    * Unlimited knowledge sources
    * All models including Ultra
    * All publish channels
    * Whitelabel
    * Buy extra credits
  </Card>
</Columns>

## Feature Comparison

| Feature           | Free             | Pro           | Business          |
| ----------------- | ---------------- | ------------- | ----------------- |
| Chatbots          | 1                | 5             | 10                |
| Credits/month     | 50               | 2,000         | 5,000             |
| Knowledge sources | 1                | 10            | Unlimited         |
| Extra credits     | No               | Yes           | Yes               |
| Whitelabel        | Yes              | Yes           | Yes               |
| Model access      | Free models only | Up to Premium | All (incl. Ultra) |

## Subscribing / Upgrading

Click the plan you want. You'll be redirected to **Stripe Checkout** to enter payment details. After payment, your plan is activated immediately and:

* Credit balance is reset to the new plan's monthly amount
* Chatbot and knowledge-source limits are updated
* Higher model tiers are unlocked when your plan allows them

## Downgrading

If you're on Pro or Business, you can switch to a lower plan. The change takes effect at the end of your current billing period. If you exceed the new plan's limits (for example **5 chatbots → 1** on Free), you'll need to remove chatbots or sources until you fit the new limits.

## Managing Your Subscription

Click **Manage subscription** to open the **Stripe Customer Portal** where you can:

* Change your plan
* Update payment method
* View and download invoices
* Cancel your subscription

### Cancellation

When you cancel, a notice appears on the Billing page showing the end date. Your plan features remain active until that date. You can **reactivate** anytime before the end date.

After the end date, your account is downgraded to the Free plan.

## Extra Credits

Paid plan users can buy additional credits that don't expire.

| Detail          | Description                                        |
| --------------- | -------------------------------------------------- |
| **Rate**        | 1 USD = 100 credits                                |
| **Range**       | \$1–\$500 per purchase                             |
| **Expiration**  | Never — extra credits persist until used           |
| **Usage order** | Regular credits are used first, then extra credits |

### How to Buy

1. Go to the **Billing** page
2. Scroll to the **Extra Credits** section
3. Enter the dollar amount (\$1–\$500)
4. Click **Buy credits**
5. Complete payment via Stripe (one-time charge, not recurring)

Your current extra credit balance is shown on the Billing page and the Usage page.

## Model Tiers Detail

The Billing page includes an expandable section showing all available models, grouped by tier with:

* Model name and provider
* Credit cost per message
* Locked/unlocked indicator (based on your plan)